
Any organization with a sales team is going to start to amass content and materials to help engage customers. They’ll have decks, one-pagers, case studies, battlecards, FAQs, product sheets, objection handling documents, and more. You name it. But when was the last time you really looked at whether your sales team is using their sales enablement materials and if they are helping them do their job?
Because here’s what tends to happen. Marketing builds materials, sales uses them for a while, the market changes, messaging evolves, buyer priorities shift, and suddenly reps are either editing decks themselves, pulling old versions, or avoiding the materials altogether. Now your messaging is fragmented, and version control is out the window.
Your sales materials should help conversations move faster, answer common questions, reinforce credibility, and help sales confidently tell your story. If they aren’t doing that, they are probably creating more friction than momentum.
Here are a few things worth thinking about.
1. What is sales actually using?
This is probably the best place to start.
Ask your sales team what materials they actually use in conversations and which ones are collecting dust. What gets sent after intro calls? What helps move deals forward? What buyer questions keep coming up that sales still has to answer manually?
You may find there are materials that need a refresh, messaging that no longer reflects where the business is today, or content gaps that are slowing things down.
2. Are your materials aligned to how buyers actually buy?
One of the biggest issues we see is sales enablement materials that are too product-heavy or too generic.
Prospects care about outcomes. They care about solving problems. They want proof that you’ve done this before.
That doesn’t mean features aren’t important, but your materials should help connect what you do to the challenges buyers are trying to solve. Sometimes small changes to positioning, examples, proof points, or language can make a huge difference in how useful something becomes.
3. Is marketing staying connected to sales?
This is not something to revisit once a year.
The strongest sales and marketing teams stay in lockstep. Marketing should know what objections are coming up, what competitors are being mentioned, where deals are slowing down, and what sales wishes they had to help conversations move forward.
The market changes. Buyers change. Your materials should too.
At Launch Marketing, we spend a lot of time helping companies evaluate where sales and marketing are aligned, where gaps exist, and what materials are actually helping move business forward. Sometimes a few smart changes can make a much bigger impact than starting over.
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